Frequently Asked Questions
Feel free to peruse our full list of FAQ's...
Can't find what you're looking for? Head over to our contact form.
We’re on a mission to bridge the gap between tech magic and meaningful human interactions, creating immersive brand experiences both online and in real life.
We prioritise a human-centric approach, ensuring that every digital solution we craft isn’t just a tech fad but resonates with the end-users. Real connections over digital dazzle.
We're like tech chameleons, adapting to what's best for you. We've got our own tools for quick wins and also use platforms such as WordPress, Drupal and Unity.
Before we dive into the techy deep end, we take a step back and think about the humans at the other end. It's all about understanding and connecting.
It's a journey from discovery to launch, with pit stops for design, development, and testing. And we keep you in the loop every step of the way.
Your feedback is our roadmap. We tweak, adjust, and refine until everything feels just right before we get started on each stage of your project.
Expect a friendly ping from us either weekly or bi-weekly, or more depending on your needs. We believe in keeping the lines of communication wide open.
We've got set packages for the plug’n’play products and usual stuff and custom quotes for those one-of-a-kind projects. Let's chat, and we'll break it down.
Got a wild idea? We're all ears! We love crafting unique solutions as much as we love our tried-and-true ones.
A deposit to kick things off, and the balance when we cross the finish line.
We juggle a mix of tech tools, from HTML to React, and even some of our own secret weapons…
We're on constant watch, ensuring everything's locked tight and up-to-date. No compromises on security.
You bet! We're here for the long haul, offering support, maintenance, and even a friendly chat when you need it.
Beyond the numbers, it's about the impact, the connections made, and the smiles earned.
For sure! We'll hand over the insights and data, helping you understand the ins and outs of your digital presence. Where it’s difficult to measure in a physical space we would enquire with our foot traffic measurement technology DwellSight to lend a hand.
While exact ROI can vary, we build with the following ROI goals in mind:
- Develop social proof and increase followers of a brand online.
- Build an engaged customer database for ongoing sales communication.
- Increase footfall or traffic, engagement, and brand experience retention.
- Increase brand awareness and sentiment by rewarding active engagement.
- Encourage samples and sales.
- Making it easier to control and adapt your digital solution.
We see this as a partnership. Your insights, feedback, and vision are the compass guiding our journey.
A bit of homework might be needed, like brand guidelines or content. We'll give you a checklist to make it easy.
Timelines can vary. Whether it's a quick setup or a grand digital adventure, we'll map it out from the start.
Got a tight deadline? Challenge accepted! We're here to hustle and make it work.
Absolutely! We're in for the marathon, not just the sprint. Let's keep creating magic together.
The end of a project is just the beginning of our partnership. Whether it's support, updates, or new ventures, we're here to make it happen for you.
We're always learning, exploring, and playing with the latest toys in the digital sandbox.
Of course! We've got a lineup of happy campers singing our praises. Check out this link [link] or just ask, and we'll share the love stories from our clients.
We build with the future in mind. Like planting a sapling and watching it grow into a mighty oak, we ensure our solutions can grow and evolve with you.
Got a digital fire to put out? Ring us, ping us, or send a digital pigeon. We're here to help!
You bet! We're all about empowering you and your team. Whether it's a workshop, a tutorial, or a hands-on training session, we've got you covered.
We treat data like a top-secret treasure. With utmost care, following all the rules, and ensuring everything's locked up tight. GDPR? We've got it in our playbook.
Throw it at us! We love a good challenge. If it's digital and it's cool, we're all in to make it happen.
We play nice with others! Whether it's integrating with an existing tool or collaborating with a third party, we're all about making the pieces fit seamlessly.
Oh, that's like picking a favorite child! Every project has its own flavor of excitement. But if you're curious about our epic tales, let's grab a virtual coffee, and we'll spill the beans.